Senior leaders I had coached at a large bank in New York City admitted to me, “Hands on our hearts, Martha. We can do about anything, except we cannot give feedback.” Why is it so hard? What gets in the way of what amounts to a large part of a leader’s job?
I’ve witnessed in workplaces I’ve consulted in the difficulties that arise because of the manager’s reluctance to offer honest and forthright feedback. The dance begins. Large amounts of time, energy and resources are thrown into the problem where offering feedback along with a plan for development would have solved the issue without this loss of precious time.
What is there to do? Learn about what to avoid. Try out a new practice. Find greater confidence in being forthright, honest, clear and kind.
Here I offer a free digital download with some wisdom and a tool that gives you one structure that has you offer feedback with more ease, comfort and confidence.