by M Gelnaw | Oct 25, 2013
From a study by the University of Southern California – Original Study http://bit.ly/17OoSfqPeople’s tolerance for texting and smartphone use at work varies according to gender, region, and age. Published in Business Communication Quarterly, the research offers...
by M Gelnaw | Oct 22, 2013
Why the aversion by some business leaders when they hear the words “basic skills” or “fundamentals” – they shrink away and think that “I am well beyond that. I’m too seasoned – it’s too easy, too elementary for me.”...
by M Gelnaw | Oct 16, 2013
Can we resist proclaiming “what it is” long enough to authentically ask: “What is it?” When we use soft focus to look at someone, something or someplace, we allow the information about the selected person, thing or place to come toward us. We reverse the...
by M Gelnaw | Oct 15, 2013
The Tell ‘Em Outline: Prepare, Deliver, Make Sure When Colin Powell spoke, people asked themselves “Is he always this good?” Skills bring structure to experiential knowledge, which means a wise person will formalize accumulated knowledge into a series of steps...
by M Gelnaw | Oct 9, 2013
When our intention is to provide clarity and impact in our message, what can get in our way? These five foes: Anticipation Distraction Repetition Confusion Competition How do we combat these adversaries? 1. Anticipation. In your opening remarks, provide all the right...
